Digital POS Onboarding
Improved the digital POS application and onboarding experience by identifying friction points across the application and eKYC journey.
PRODUCT MANAGER · FINTECH
I combine customer insight, product strategy, data, and technical thinking to build and improve digital financial products.
Product Discovery
Product Strategy
FinTech Platforms
My journey in product started with market research and innovation, and evolved through Product Ownership and Product Management.
I have experience across digital financial products, payment platforms, and transaction infrastructure — from understanding customer needs and validating opportunities to defining product strategy, prioritizing solutions, and measuring outcomes.
I am particularly interested in products where technology, business, and customer needs come together.
Product Manager
Product / Payment Infrastructure
Product Owner & Product Manager
Innovation & Market Research
Understanding customer problems, market opportunities, and validating assumptions before investing in solutions.
User Research · JTBD · Competitive Analysis · MVP ValidationTranslating business goals and customer needs into product direction, priorities, and actionable roadmaps.
Roadmapping · Prioritization · Product Strategy · GTMUsing product metrics and behavioral data to identify opportunities and measure product outcomes.
Funnel Analysis · Experimentation · Activation · RetentionWorking with engineering teams and understanding APIs, integrations, data flows, and system dependencies.
API · Integration · SQL · Jira · ConfluenceImproved the digital POS application and onboarding experience by identifying friction points across the application and eKYC journey.
Designed referral and incentive mechanisms to improve merchant engagement and short-term transaction activity.
Worked across payment infrastructure, monitoring, and cross-functional technical dependencies to improve service reliability.
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